Clear and open approaches to safeguarding personal details within our Australian social community.
Data Care & Privacy
Our Privacy Principles
At Coober Play, we focus on being open about how information is handled. As a social platform intended for adults in Australia, we only gather data that is reasonably required for community features to function properly.
How We Use Information
The details we collect are used to operate and support the platform in practical ways:
- Set up and manage your user account
- Enable conversations and interaction between members
- Deliver important notices related to service updates
- Review and improve security and technical stability
- Meet legal and regulatory requirements applicable in Australia
Information Collection
We collect information you choose to provide, including when registering an account, editing your profile, or taking part in community activity:
- Basic account data such as username and email address
- Profile details you decide to make visible
- Posts, comments, and messages shared on the platform
- Technical details like IP address, device type, and browser information used for safety and analysis
Data Security
We apply commonly accepted security practices to reduce the risk of unauthorized access or misuse. These include encryption methods, controlled access to systems, and routine security reviews.
Information Sharing
Personal information is not sold. Limited sharing may occur only in specific situations:
- With service partners who support platform operations under confidentiality obligations
- When required to meet legal duties or to help protect the safety of the community
- When you have clearly agreed to a specific use
Requesting Data Deletion
You may ask for your personal information to be removed at any time. To submit a request, please email support@cooberplay.com from the address linked to your account using the subject line “Data Deletion Request”. Requests are reviewed and confirmed within 25 business days. Some anonymised records may be kept where required for legal or analytical reasons under Australian law.
Questions About Privacy?
Our support team is available to help explain any part of our data handling approach.
Contact Our Team